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    Inspecting the Process, Not the Product

    By
    Billy Miner
    Andy Church
    Update:
    May 5, 2015
    Table of Contents

    When you think of product inspections, you automatically think that products are the sole component being inspected. However, in order to prevent the same mistakes from happening over and over again, there needs to be a deeper look into the history in order to pinpoint the root of the issues. Here, we’ll discuss the importance of inspecting the process rather than merely the product. 

    It’s crucial in manufacturing to take the initiative to not only identify problems, but also to develop better processes for fixing problems and improving products. Factory management needs to provide workers with the proper problem-solving skills, such as:

    • Fix-as-fail
    • Prevention
    • Finding root causes
    • Anticipation

    If losses are mounting daily, that’s time that your company surely doesn’t have. So, it’s necessary to be able to correct problems right away. It’d be beneficial for your company to focus on:

    • Adding resources
    • Fix fewer but higher leverage problems
    • Fix problems faster
    • Learn from each experience to make subsequent efforts more effective

    When you’re able to cut to the core of an issue by detecting where exactly in the process it arose, you’re dissolving the cause and ensuring that it doesn’t happen again. If you continue to just inspect products and similar problems are detected time and time again, nothing is fundamentally changing; you’re finding problems but not actually fixing them. When you inspect the process, you’re helping your business save on time, money, and frustration. Improve your manufacturing process and your business reputation will greatly benefit.

    Quality products require proper preparation. Check out our free white paper to learn how to effectively prepare for a product inspection!

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    Authors

    Billy Miner is the Marketing Manager at Insight Quality Services and is charge of producing well-researched and informative content to help companies manage quality and compliance more effectively.
    Andy Church is the Founder and CEO of Insight Quality Services, with over 20 years of experience in the product quality and compliance field.